Clear about your data. Careful by design.

Because Briefable is operated by a sole trader, the person responsible for your information is Steve Wilson personally. There is no separate company standing between you and that responsibility.

Briefable connects to accounts you already use, including your email, calendar, files and notes, and organises what is in them so you can see what matters. To do that, it has to read your information.

Three commitments govern how we handle that information:

3.1 Information you give us

• Account details – your name and email address when you sign up, obtained from your Google or Microsoft account, or entered directly.
• Settings and preferences – module choices, email signatures, brand information, follow-up intervals and similar configuration.
• Content you enter – tasks, notes, personal items, pipeline entries, contact records and anything you type or dictate into the application.
• Voice input – where you use voice capture, speech is converted to text in your browser using the Web Speech API. The resulting text is treated the same as typed text.

3.2 Information from services you connect

Briefable only accesses services you explicitly connect, and only with the permissions you grant. You can disconnect any service at any time in Settings.

Briefable requests the narrowest permissions that allow these features to work. Where a permission is read-only, we request read-only.

3.3 Information collected automatically

• Technical data – IP address, browser type and device information, collected in server logs by our hosting providers.
• Authentication data – session tokens and access tokens for the services you connect.
• Usage data – which features you use and when, to keep the service working and diagnose faults.

We use your information to:

• Provide the features you have enabled, including briefings, inbox classification, task extraction, meeting preparation, knowledge search, pipeline tracking and contact management
• Authenticate you and keep your account secure
• Send service-related messages, such as confirmation and password reset emails
• Diagnose faults and improve reliability
• Respond when you contact us for support
• Meet our legal obligations

We do not use your information for advertising, profiling unrelated to the service, or any purpose you would not reasonably expect from a product that organises your working day.

Files you upload, such as business card images or brand assets, are stored in Supabase Storage in the same Sydney region.

Briefable relies on a small number of service providers to operate. Each processes information on our behalf under its own security and privacy commitments. We do not share your information with anyone else except where section 9 applies.

If you are not comfortable with overseas processing, Briefable is not a suitable product for you because AI processing outside New Zealand is fundamental to how it works.

7.1 What the AI does

Briefable sends your content to AI providers, primarily Anthropic’s Claude, and OpenAI for image generation and speech, to:

• Classify emails by whether they need a reply, an action, a review or no response
• Extract tasks from email and conversation
• Draft replies for you to review
• Summarise your day, inbox and pipeline
• Answer questions from your connected knowledge sources
• Prioritise your task list
• Prepare context for upcoming meetings

7.2 Training

7.3 What AI cannot do reliably

AI output is generated by statistical models. It can be wrong, incomplete or confidently incorrect. Specifically:

• Classifications can be wrong. An urgent email may be marked low priority, or the reverse.
• Summaries can omit things. A briefing is not a substitute for reading your own inbox and calendar.
• Drafts may contain errors. Always read a draft before sending it.
• Knowledge answers may be incomplete or misinterpreted. Verify anything that matters against the source.
• Briefable is not professional advice. It does not provide legal, financial, tax, medical or employment advice, and its output should not be treated as such.

You remain responsible for decisions you make and messages you send. Briefable is a preparation tool, not a decision-maker.

7.4 Human review before external action

Briefable is deliberately built so that nothing goes out without you seeing it first.

• Email drafts are shown to you and sent only when you press send
• Content in the optional Publish module passes through a manual gate before publishing
• No feature sends, posts or publishes automatically on a schedule

This is a design principle, not a configuration option.

We take the following measures:

• All connections use HTTPS encryption
• Access tokens for connected services are stored encrypted and are never exposed to your browser
• Database access is protected by row-level security, so each account can only reach its own data
• Server functions require authentication before processing any request
• File storage is private by default
• Password accounts require a minimum of eight characters including upper case, lower case, digits and symbols
• Sign-in is available through Google and Microsoft, which support their own multi-factor authentication

No system is perfectly secure. If you discover a vulnerability, please tell us at hello@briefable.co.nz rather than disclosing it publicly, and we will work with you to fix it.

We may disclose your information without your consent only where:

• Required by New Zealand law or a lawful order
• Necessary to prevent or lessen a serious threat to someone’s life, health or safety
• Necessary to investigate suspected unlawful activity or a serious breach of our Terms of Use
• Necessary to establish, exercise or defend a legal claim

We will tell you if this happens unless we are legally prevented from doing so.

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Correct information that is wrong or incomplete
• Complain if you believe we have breached your privacy

You can also, at any time:

• Disconnect any connected service in Settings, which stops further access immediately
• Delete individual records, including tasks, contacts and pipeline entries
• Close your account by emailing hello@briefable.co.nz

We will respond to access and correction requests within 20 working days.

If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner at privacy.org.nz or call 0800 803 909.

You can revoke Briefable’s access directly with the provider at any time, independently of anything you do in Briefable:

Revoking access stops Briefable reading new information immediately. It does not delete information already stored. Use the account deletion process for that.

Briefable uses cookies and browser storage only to keep you signed in and remember your preferences. We do not use advertising or tracking cookies, and we do not run third-party analytics on the application.

Briefable is a business tool intended for adults. It is not designed for or directed at anyone under 16, and we do not knowingly collect information from children.

Briefable is currently in early access. During this period:

• Features may change, be added or be removed
• The service may be unavailable at times
• Data loss, while not expected, is possible. Keep your own records of anything critical
• We may contact you for feedback about your experience

We will give reasonable notice of significant changes that affect how your information is handled.

We may update this page as the product changes. The effective date at the top shows when it was last revised. Where a change materially affects how we handle your information, we will notify you by email before it takes effect.